Safety is our top priority

Flemming Poulsen, Manager SAS Ground Handling Services CPH, helps make it easier for SAS travelers during the COVID-19 pandemic. Not an easy task with today’s myriad of regulations, testing requirements and things to remember.

Flemming Poulsen is one of the important SAS colleagues you’ll meet during your travels. In times like these, it is especially important to have the right information before departure. We had a chat with Flemming to get the latest update.

Hi Flemming, we know you get a lot of questions about safety, both when it comes to regulation but also how safe it is to fly.

Yes, that is correct. First, it is important to say that at SAS, safety has been and will always be our top priority! We have very strict protocols that we without exception follow with great dedication. During the pandemic, we have added extra measures to make sure all our passengers can be and feel safe when they chose SAS. And that starts at the airport.

What do you mean?

We have implemented several measures at the airport to ensure a safe journey for our travelers. But there is a lot travelers can do as well. As always, it is important to follow our instructions, which are for everyone’s safety. And of course, we always follow rules and regulations and take all necessary measures.

What measures?

We work closely with the authorities in all Scandinavian countries, as well as international authorities and regulators. We recommend that you always follow the general recommendations set by authorities in your country. SAS has, since the beginning of the Covid-19 outbreak, taken a number of measures to ensure your safety and well-being on board.

Flemming Poulsen, Manager SAS Ground Handling Services CPH

And what about questions regarding the environment on board?

We get some questions about the air on board. High-efficiency filters, or so called HEPA filters, are used to clean the air on board. They have similar performance to those used in hospitals and operation rooms – the filters are proven to remove 99,99% of bacteria and virus from the air. The risk of transmission within aircraft cabins is, therefore, highly unlikely.

How about face masks?

A face mask covering mouth and nose is required during the entire flight, from boarding to disembarkation. This applies to all of our flights, and we require you to bring your own face mask. Children younger than 6 years are exempt from this rule. A face mask is only valid for four hours. This means you will have to bring as many face masks as you need during your travel. Remember that you might need an extra mask upon arrival.

When it comes to travel restrictions?

It is important to be aware that travel and entry restrictions may apply for some destinations and sometimes they change on a daily basis. As a traveler, you are responsible for making sure you meet the necessary requirements to enter your destination before you leave for the airport. For guidance, please consult with government bodies, such as the Ministry for Foreign Affairs.

And what about testing?

It is very important to check this since it may change very quickly. Some countries require a negative Covid-19 test result and a medical certificate before you can board the aircraft or to enter the country. Some countries require it for transit as well. As a traveler, you are responsible for checking the requirements that concern your destination.

Are there special deals for SAS travelers?

Yes, to ensure easy access to testing services at a discounted price, we have partnered with private healthcare service companies.
Travelers from Norway can book an appointment at Volvat’s clinics in Norway. And for our travelers from Sweden, we collaborate with healthcare service companies Doktor24 and Vaccina.

Other tips important in these times?

Arrive well ahead of your scheduled departure time! And most of all, stay safe and take care of yourself and your fellow travelers. We look forward to having you on board as soon as possible!

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